Refund policy
Return and Refund Policy
At Three Sixteen Studio, we’re committed to providing high-quality digital products that equip and inspire Christian entrepreneurs. Since all our products are digital downloads, they are considered final sale and non-refundable.
However, your satisfaction is important to us! If you encounter any issues with your purchase or feel the product doesn’t meet your expectations, please don’t hesitate to contact us. We’ll work with you to find a solution, whether that’s troubleshooting, replacing the file, or offering a refund if absolutely necessary.
How to Request Support or a Refund
- Contact Us: Reach out to us at threesixteenstudioco@gmail.com within 3 days of your purchase.
- Provide Details: Include your order number and a brief explanation of the issue.
- Resolution: We’ll respond within 1-2 business days to help resolve the matter.
Exceptions to Refunds
Refunds may not be granted if:
- The product has already been downloaded.
- The issue arises from failure to review the product description or compatibility requirements prior to purchase.
Questions?
We’re here to help! Feel free to contact us at threesixteenstudioco@gmail.com with any concerns or questions about your purchase.